Data Protection

21 baje's Privacy Policy

Your personal information matters to us. Here at 21 baje, we're fully transparent about how every piece of your data is collected, used, and protected.

Last Updated: January 2026

How We Protect Your Information

A quick overview of the key pillars of 21 baje's Privacy Policy

Encryption Security
All your data is protected with SSL/TLS encryption. Login credentials, payment details, and personal information are all transmitted through encrypted channels, keeping third parties completely locked out.
KYC Verification
Your identity is verified solely for your own protection. The KYC process ensures no one else can access your account — and that your winnings reach the right person.
Never Sold to Third Parties
21 baje never sells your personal information to third parties. Your data is used solely to improve our services and meet legal obligations.
Secure Data Storage
Your data is stored on secure servers that meet international standards. Data centres are monitored 24/7 and undergo regular security audits.
Your Controls
You have full control over your own data. 21 baje allows you to view, correct, or request deletion of your information at any time.
Cookie Transparency
We're fully transparent about which cookies we use and why. You also have the option to disable non-essential cookies at any time.

21 bajeWelcome to . This Privacy Policy explains how we collect, use, and protect your personal information. By using our website or services, you are considered to have accepted this policy.

We believe privacy is a fundamental right. That's why 21 baje's every decision puts the security of your data first. This document is written in plain language so you can clearly understand exactly what happens with your data.

1

What Information We Collect

21 baje Two types of information are collected — what you provide directly, and what is automatically generated through your use of the site.

What you provide directly (during registration and use):

  • Full name, date of birth, and gender
  • Email address and mobile number
  • Bangladeshi address (optional)
  • National ID / Passport number (during KYC verification)
  • Payment details — such as your bKash, Nagad, or Rocket number
  • What you share via support chat or email

Automatically Collected Information:

  • IP address and device type
  • Browser type and operating system
  • Time and duration of your site visits
  • Pages visited and links clicked
  • Betting history and transaction records
  • Information obtained from cookies and similar tracking technologies

We only collect information that is genuinely necessary to operate our services. Requesting excessive or irrelevant data goes against our policy.

Type of Information Reason for Collection Required?
Name & Email Account Creation & Communication Yes
Date of birth Age Verification (18+) Yes
National ID Card KYC Verification On Withdrawal
Payment Information Deposits & Withdrawals Yes
IP & Device Security & Fraud Prevention Automatic
2

How We Use Your Information

21 baje Your data is used only for specific purposes. We will never use your information for anything not outlined in this policy.

The main reasons we use your information:

  • Account Management: For registration, login, and profile updates.
  • Payment Processing: To process deposits and send withdrawals.
  • Identity Verification: To complete the KYC process and verify your age.
  • Service Improvement: To personalise your experience and develop new features.
  • Security Assurance: To prevent fraud, money laundering, and other illegal activities.
  • Contact: To send important notices, account updates, and support messages.
  • Promotions (with consent): To inform you of special offers and bonuses, if you have given your consent.
  • Legal Obligation: To provide information required by regulatory authorities.

If you no longer wish to receive promotional communications, you can unsubscribe at any time. However, essential account-related notices cannot be disabled.

3

Sharing Information with Third Parties

21 baje Your personal information to any third party Never Sold. However, limited information may be shared in specific circumstances:

  • Payment Providers: bKash, Nagad, Rocket — to process transactions.
  • Identity Verification Services: With authorized partners to complete the KYC process.
  • Law Enforcement: Information may be disclosed when required by court order or legal obligation.
  • Anti-Fraud System: With specialized security services to prevent fraud.
  • Technology Service Providers: For cloud hosting and data processing — they are held to the same privacy standards we uphold.

Before sharing information with any third party, we ensure they comply with 21 baje's privacy standards and are bound by the necessary agreements.

21 baje does not share your information with any advertisers or marketing companies. We never trade your data for commercial gain.

4

Cookies & Tracking Technologies

21 baje's website uses cookies. Cookies are small text files stored in your browser that make your experience smoother and more personalised.

Types of cookies we use:

  • Essential Cookies: To maintain your login session and ensure security — disabling these may affect how the site functions.
  • Performance Cookies: To understand which parts of the site get the most traffic — fully anonymized.
  • Functional Cookies: To remember your language preferences and settings.
  • Analytics Cookies (optional): To analyze usage patterns and improve the site.

You can manage cookie preferences anytime through your browser settings. Note that disabling essential cookies may affect certain site features.

5

Data Retention Period

How long we retain your data depends on the type of information and applicable legal requirements.

Type of Information Retention Period
Account Information 5 years after account closure
Transaction Records 7 years (as required by law)
KYC Documents 5 years after account closure
Betting History 3 years
Support Conversations 2 Years
Cookie Data 1 year from session (depending on type)

Once the designated retention period ends, data is securely deleted or anonymized. No information is held longer than necessary.

6

Your Rights

21 baje's, you have the following rights over your data. Contact our support team to exercise any of these rights.

Right to Access You can request to see what information we hold about you
Right to Rectification You can request corrections to any inaccurate information
Right to Erasure You may request deletion of your data under certain conditions
Right to Restrict Processing You can restrict how your data is processed in certain cases
Right to Portability You can keep a copy of your own data
Right to Object You can object to your data being used for specific purposes

Rights exercise requests will be responded to within 30 days of receipt. Complex cases may take up to 90 days — you will be notified in advance if this applies.

7

Security Measures

21 baje Industry-standard security measures are in place to protect your information. Our security framework includes:

  • SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): An extra layer of protection for your account.
  • Firewall & Intrusion Detection: To prevent unauthorised access.
  • Regular Security Audits: Regular audits conducted by independent experts.
  • Data Backup: Regular backups are maintained at a separate, secure location.
  • Staff Training: All members of our team are trained in data protection.

No security measure is 100% guaranteed. However, we always take the utmost precautions. Should a security incident occur, we will notify you promptly and take the necessary steps.

Never share your password with anyone. No 21 baje staff member will ever ask for your password.

8

Child Protection Policy

21 baje's services are strictly for individuals aged 18 and above. We never knowingly collect information from minors.

  • Age verification is mandatory at the time of registration.
  • Accounts suspected of being used by minors are suspended immediately.
  • Withdrawals are suspended until age verification is completed through the KYC process.
  • If a parent or guardian becomes aware that their child is using this site, please contact us immediately.

Any account or information found to be associated with a minor will be permanently deleted and reported to the relevant authorities.

9

Changes to the Privacy Policy

21 baje We reserve the right to update this privacy policy when necessary. If any significant changes are made, we will notify you in advance.

  • Notice will be provided via email or on-site at least 30 days before any changes take effect.
  • Continued use of the site after any changes will be considered your acceptance of the updated policy.
  • The "Last Updated" date at the top of the policy will always reflect the most recent revision.
  • Contact our support team if you'd like a copy of a previous version.

We recommend reviewing this page periodically to stay up to date with our latest policy.

10

Contact Us

If you have any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please get in touch:

  • Email: support@21baje.bet
  • Live Chat: Click the chat icon at the bottom right of the website.
  • Support Hours: 7 days a week, 24 hours a day.

We respect your privacy and are committed to responding promptly to any request. Your trust is our most valuable asset.

Please include "Privacy Request" in the subject line of any data protection enquiries — this helps us route your message to the right team quickly.


Safe & Trusted Licensed

Your information is safe — get started now!

Your privacy is fully protected at 21 baje. Register with confidence and enjoy the best betting experience.

বাংলা